How To Guides

Welcome to Citizen Access and ePlan Review. Providing businesses, and visitors access to service online, 24 hours a day, 7 days a week.

Citizen Access

• Log in to your existing account or Register for an Account
• New Users, once registered, check your email to activate your account.

Create Permit

• Select Building Services tab
• Select Apply for Permit
• Choose Permit Type
• Enter all required information
• Pay fees

ePlan Review

• You will receive an email from ePlan review for all your tasks - check your spam filters.
• Install ProjectDox Components (one-time install - This is Brower Specific and may not be required).
• Log in to your existing account or register for an account.
• Select Task Lists, Accept task, Complete task - Scroll and click SUBMIT after each task.
• Upload plans to Drawings folder and Documents to Documents folder - all submittals MUST meet the Standard Naming Convention in the Submittal Standards.
• Select on View/Edit Changemark or Checklist Items to see full report of Changemark/Checklist items requested. *If you have corrections or resubmittals, this process will repeat until approved.
• Once plans are approved, you will receive an email that fees are due.

Paying Fees

• Log in and click Building Services tab
• Scroll and click Records - Find your permit
• Under action, click Pay Fees Due
• Select Checkout to pay fees
• You will receive an email that Approved plans are ready to Download and Print
• You are temporarily finished in Citizen Access and will need to log in to ePlan Review

ePlan Review

• Log in and download Approved plans from the Approved folder. *Hard copies of Approved plans are required on site in order for us to conduct inspections.

Schedule an Inspection

• Log in and click Building Services tab (refer to previous steps)
• Scroll down to General Search area
• Enter permit number and click search
• Select Record Info
• From the drop-down menu, choose Inspections
• Select Schedule or Request and Inspection
• Select inspection type
• Provide all required information
• Select Finish *Reinspection fees will be applied if you are not ready for a scheduled inspection.

If you need additional assistance, please call 208-887-2211.

Welcome to Citizen Access and ePlan Review. Providing businesses, and visitors access to service online, 24 hours a day, 7 days a week.

Citizen Access

• Log in to your existing account or Register for an Account
• New Users, once registered, check your email to activate your account.

Account Management

• Select Account Management - You can update your contact information, add licenses, and change the account type.

Add a License

• Select Add a license.
• Select License type
• Enter State License Number
• Select Find License
• Under Action, select Connect

If you need additional assistance, please call 208-887-2211.

Welcome to Citizen Access and ePlan Review. Providing businesses, and visitors access to service online, 24 hours a day, 7 days a week.

Citizen Access

• Log in to your existing account or Register for an Account
• New Users, once registered, check your email to activate your account.

Apply for Request

• Select Address/Parcel Verification tab
• Select Apply for Request
• Enter all required fields

Add Attachments

• Select add
• Attach all required information for request
• Select continue
• Enter a description of each attachment
• Select Save
• Select Continue Application
• Review all information for completeness

Notification

• Addressing Technician will complet your request
• Once verified and approved you will receive an email notification from nore-ply@meridiancity.org
• Provide approved LDAV record on all Planning/Building related applications for requested project

If you need additional assistance, please call 208-887-2211.

Welcome to Citizen Access and ePlan Review. Providing businesses, and visitors access to service online, 24 hours a day, 7 days a week.

Citizen Access

• Log in to your existing account or Register for an Account
• New Users, once registered, check your email to activate your account.

Schedule an Inspection

• Log in and select Building Services tab
• Scroll down to General Search area
• Enter permit number and select Search
• Select Record info
• From drop-down menu, choose Inspections
• Select Schedule or Request and Inspection

Note:

• To include additional notes for the inspector (Example: Access Info) There is a link just before selecting Finish.

If you need additional assistance, please call 208-887-2211.

Welcome to Citizen Access and ePlan Review. Providing businesses, and visitors access to service online, 24 hours a day, 7 days a week.

Citizen Access

• Log in to your existing account or Register for an Account
• New Users, once registered, check your email to activate your account.

Locate C of O approvals

• Log in and select Building Services tab
• Scroll to General Search area
• Enter permit number and select Search
• Select Record Info
• From the drop-down menu, choose Inspections
• View under "Upcoming"

To Run a Report

• Log in and select Building Services tab
• Select Reports
• Select Inspection Record
• Enter Permit number
• Select Submit

If you need additional assistance, please call 208-887-2211.

Welcome to Citizen Access and ePlan Review and ProjectDox. Providing businesses, and visitors access to service online, 24 hours a day, 7 days a week.

ProjectDox

• You will receive an email from ePlan Review for all your tasks - check your spam folder
• Install ProjectDox Components - (Browser specific and may not be required, one-time install)
• Log into your existing account

Projects

• Locate the Project by selecting All Projects
• Select Project number

Reports

• Select Project Reports
• Locate the report you are interested in running.
• Checklist items - this report is used for Pre-Screening errors
• Changemarks report- This is where you can view/print a full report of all requested plan review comments in one snapshot.

If you need additional assistance, please call 208-887-2211.